Reference

How arena212 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, fund it via DANA, OVO or GoPay, and use the lobby — and exactly how we protect it.

Account data protectionDANA, OVO, GoPay wallet contextCookie and device dataYour access and deletion rightsDirect contact channel

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold about your account — including records linked to your DANA, OVO or GoPay transactions — our support team handles these requests directly. Use the channel that works for you, and include your registered account email so we can locate your record without delay.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

arena212 applies security measures across account creation, payment processing and session management. Your data is not a product we trade — it is operational information we use to run your account and nothing else. Here is how each area works in practice.

Cookies and Device Data

We use session cookies to keep your login active and analytics cookies to understand how the lobby is used. You can adjust cookie preferences via your browser settings at any time.

Account Security

Login attempts trigger OTP verification to your registered contact. We log device fingerprints on new logins and flag access from unrecognised devices for a manual review step.

Data Retention

We keep account records for the period required under applicable regulations. Once your account is closed and retention periods lapse, personal data is deleted or anonymised.

Requesting Changes

To update, access or remove data we hold, contact support via live chat or email with your account email address. We aim to respond within the timeframe required by applicable law.

What We Collect and Why We Collect It

arena212 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with arena212, we collect the information you submit directly — your name, contact details and account credentials. When you deposit via DANA, OVO or GoPay, we log the transaction reference, wallet type and timestamp so we can reconcile your balance and handle any

1
disputes. We do not store full wallet credentials; those remain with your chosen payment provider. We also collect device identifiers, browser type and session activity to keep your account secure and to detect unusual access patterns. If you contact support, the content of that exchange is
2
retained so our team can follow up accurately. We do not sell your personal data to third parties. Data is shared only where we are required to by applicable law or where a verified technical partner processes it solely on our instruction — for example, our
3
payment gateway for DANA and OVO routing. How long we keep your data depends on account status and the retention periods required under applicable Indonesian regulations. You may request a summary of the data we hold on your account by contacting us through the support channel
4
listed on this page. Our services are available only where local law permits, and our data practices reflect that jurisdictional boundary.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Policy Questions

These are the questions we hear most often about how arena212 handles personal data. If your question is not here, our support team can address it directly through live chat or email.

We collect your name, contact details, account credentials and the device information from your first login. Payment references from DANA, OVO or GoPay are logged at the transaction level only.

We share payment references with verified payment gateway partners solely to process DANA, OVO and GoPay transactions. We do not sell wallet data or share it for marketing purposes.

Contact our support team via live chat or email, include your registered account email, and request a data summary. We will verify your identity before releasing any account information.

Yes. Submit a deletion request through support. We will process it in line with applicable regulations — some data may be retained for the legally required period before removal.

Session cookies maintain your logged-in state; analytics cookies help us understand lobby usage patterns. Neither type stores your wallet credentials. Adjust preferences in your browser settings.

After closure, we retain data only for the period required by applicable Indonesian regulations. Once that period lapses, your personal information is deleted or anonymised from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFishing War Fast Round InfoArena212 Banking

How arena212 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Cookies and Device Data

Account Security

Data Retention

Requesting Changes

Your Privacy Policy Questions

01 What personal data does arena212 collect when I open an account?

02 Does arena212 share my wallet data with third parties?

03 How can I request a copy of the data arena212 holds on me?

04 Can I ask arena212 to delete my personal data?

05 How does arena212 use cookies on the platform?

06 What happens to my data if I close my arena212 account?

Privacy Policy

Related pages

Related pages