What Our Legal Terms Actually Cover
Our legal terms govern every interaction you have with this platform — from the moment you open an account to every transaction you complete through your e-wallet. When you deposit via DANA, OVO or GoPay, those transactions are processed under the payment conditions set out in
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our terms, which include how disputes are raised and how refund requests are handled. Account eligibility is assessed at registration; access to the lobby depends on whether your region qualifies under applicable local law. We do not make eligibility decisions arbitrarily — the criteria are written
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in the terms and applied consistently. Our data practices follow the same documented posture: we collect only what is needed to operate your account, verify your wallet identity and deliver account support. Cookie use on the platform is limited to session management and fraud prevention. You
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have the right to request a copy of the data we hold on your account, and we will respond through the contact path set out in the support section below. If any clause in our terms conflicts with a provision of Indonesian law as applied in
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your region, the local provision takes precedence. We update these terms when our services change, and we notify you via the email address linked to your account before major changes take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.